The GAPP July August 2014 - page 48

Where do you stand
quality or profit?
Vol 4 Issue 4 • WHERE DO YOU STAND QUALITY OR PROFIT?
As consumers we are all discerning, we demand top quality, good service and a dash of speed. As
service providers, we fall on the other side of the fence, top quality costs extra, good service has a
price and speed is a dirty word. However, it is only when we look at our product offering as a service
provider from the point of view of our clients that we can honestly appraise ourselves.
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